Veterans Service Rep (Senior)
The Veterans Service Representative (Senior) works as an employee in the Decision Review Operations Center (DROC). The VSR (Senior) explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and inputs data necessary to generate the award and notification letter to the veteran describing the decision and the reason for it. Specific duties are as follows:
Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims. Explains the full range of VA benefits and all related programs. Makes determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision. Decides the necessity for and type of examinations, reexaminations or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries. Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim. Prepares corresponded to members of Congress and special interest groups on case assignments and other controlled correspondence. Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys. Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation. Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims. Work Schedule:
Full time, Monday through Friday, 7:
30pm to 4:
00pm Compressed/Flexible:
Available in accordance to agency policy Telework:
Available in accordance to agency policy Virtual:
This is not a virtual position. Position Description/PD#:
Veterans Service Rep (Senior); 02105A Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not Required To qualify for this position, applicants must meet all requirements by the closing date of this announcement:
12/08/2020. TIME-IN-GRADE REQUIREMENT:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-11 position you must have served 52 weeks at the GS-10 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT:
You may qualify based on your experience and/or education as described below:
GS-11 Grade Level:
Specialized
Experience:
1 year equivalent to at least GS-10.Specialized experience includes but is not limited to:
experience that demonstrates competence in adjudicating veterans' claims. Specialized experience is typically gained in positions that have involved experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant and may have been gained in the practice of law or working with a Federal or state agency, insurance company, retirement, disability or insurance program. Education Substitution:
Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. Combining Education &
Experience:
If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment:
Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements:
The work normally involves mental rather than physical exertion. the work is mostly sedentary; however, there may be some walking, standing, and carrying of light items such as papers, books, claims folders, and files from one desk to another or for returning to storage. Carts are utilized to carry large number of claims folders. This will require the incumbent to push or pull the cart from one area to another.
Estimated Salary: $20 to $28 per hour based on qualifications.
Serves as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims. Explains the full range of VA benefits and all related programs. Makes determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision. Decides the necessity for and type of examinations, reexaminations or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries. Develops comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim. Prepares corresponded to members of Congress and special interest groups on case assignments and other controlled correspondence. Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys. Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation. Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims. Work Schedule:
Full time, Monday through Friday, 7:
30pm to 4:
00pm Compressed/Flexible:
Available in accordance to agency policy Telework:
Available in accordance to agency policy Virtual:
This is not a virtual position. Position Description/PD#:
Veterans Service Rep (Senior); 02105A Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not Required To qualify for this position, applicants must meet all requirements by the closing date of this announcement:
12/08/2020. TIME-IN-GRADE REQUIREMENT:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-11 position you must have served 52 weeks at the GS-10 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT:
You may qualify based on your experience and/or education as described below:
GS-11 Grade Level:
Specialized
Experience:
1 year equivalent to at least GS-10.Specialized experience includes but is not limited to:
experience that demonstrates competence in adjudicating veterans' claims. Specialized experience is typically gained in positions that have involved experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant and may have been gained in the practice of law or working with a Federal or state agency, insurance company, retirement, disability or insurance program. Education Substitution:
Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. Combining Education &
Experience:
If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment:
Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements:
The work normally involves mental rather than physical exertion. the work is mostly sedentary; however, there may be some walking, standing, and carrying of light items such as papers, books, claims folders, and files from one desk to another or for returning to storage. Carts are utilized to carry large number of claims folders. This will require the incumbent to push or pull the cart from one area to another.
- Department:
0996 Veterans Claims Examining - Salary Range:
$70,120 to $91,155 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
