Sr. Strategic Account Rep, Seller Certifications, AB3P Seller Success
Come be a part of a rapidly expanding $25 billion-dollar global business.
At Amazon Business (AB), we set out every day to innovate and disrupt the status quo.
We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying.
Bring your insight, imagination and a healthy disregard for the impossible.
Join us in building and celebrating the value of AB to buyers and sellers of all sizes, unlocking our potential worldwide.
We are looking for an experienced sales/program/project manager to own our Seller Certifications sales motion and programs, helping to accelerate GMS by optimizing the 3P seller experience, strategizing customer selection needs, and managing special projects surrounding certifications.
This role will partner closely with several cross-functional teams across the Amazon Business, Consumer, Bridging Communities, and Customer teams to pull in requirements and help define the future of ABs certifications program.
This role can be based in any Amazon Business hub (Seattle, Dallas, Austin, HQ2, NY, Tempe).
This is not a remote opportunity at this time.
Key job responsibilitieso Drive internal process improvements helping to accelerate adoptions and renewals of seller certifications.
o Dotted line management of two people in Costa Rica.
o Manage Customer compliance by ingesting Customer team requirements and implementing certification, reporting, and solutions to unlock spend.
o Work with selection and pricing data to identify and push projects targeting managed sellerso Assist with special projects including targeted certified seller onboarding.
o Coordinate with sister teams (Socially Responsible Purchasing, Black Business Accelerator, Seller Reps, etc.
) to target sellers for certification projects (Buy local, Black owned seller expirations, certification sprints).
o Own Seller Certifications for our sales teams by generating materials (Wiki, SOP, talking points) and leading trainings to help scale seller certification efforts.
o Ability to manipulate large datasets, SQL skills, and intermediate/advanced excel skills.
o Participate in occasional external trainings and attend conferences targeting specific seller groups.
o Identify customer and seller experience gaps and advocate to get requirements on technical roadmaps with Product teams.
o Participate in internal business reviews, leading the commentary with data.
About the teamThe AB Seller Marketplace team is driving next wave of growth for our Business Customers' (Enterprise and SMB) purchasing needs, by relentlessly innovating across a broad spectrum of functions including expanding our selection, offering everyday low prices, improving the world-class delivery, and providing exceptional convenience.
We are disrupting the status quo by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to global organizations (and everything in between).
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA Austin, TX, USA Dallas, TX, USA New York, NY, USA Seattle, WA, USA Tempe, AZ, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
At Amazon Business (AB), we set out every day to innovate and disrupt the status quo.
We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying.
Bring your insight, imagination and a healthy disregard for the impossible.
Join us in building and celebrating the value of AB to buyers and sellers of all sizes, unlocking our potential worldwide.
We are looking for an experienced sales/program/project manager to own our Seller Certifications sales motion and programs, helping to accelerate GMS by optimizing the 3P seller experience, strategizing customer selection needs, and managing special projects surrounding certifications.
This role will partner closely with several cross-functional teams across the Amazon Business, Consumer, Bridging Communities, and Customer teams to pull in requirements and help define the future of ABs certifications program.
This role can be based in any Amazon Business hub (Seattle, Dallas, Austin, HQ2, NY, Tempe).
This is not a remote opportunity at this time.
Key job responsibilitieso Drive internal process improvements helping to accelerate adoptions and renewals of seller certifications.
o Dotted line management of two people in Costa Rica.
o Manage Customer compliance by ingesting Customer team requirements and implementing certification, reporting, and solutions to unlock spend.
o Work with selection and pricing data to identify and push projects targeting managed sellerso Assist with special projects including targeted certified seller onboarding.
o Coordinate with sister teams (Socially Responsible Purchasing, Black Business Accelerator, Seller Reps, etc.
) to target sellers for certification projects (Buy local, Black owned seller expirations, certification sprints).
o Own Seller Certifications for our sales teams by generating materials (Wiki, SOP, talking points) and leading trainings to help scale seller certification efforts.
o Ability to manipulate large datasets, SQL skills, and intermediate/advanced excel skills.
o Participate in occasional external trainings and attend conferences targeting specific seller groups.
o Identify customer and seller experience gaps and advocate to get requirements on technical roadmaps with Product teams.
o Participate in internal business reviews, leading the commentary with data.
About the teamThe AB Seller Marketplace team is driving next wave of growth for our Business Customers' (Enterprise and SMB) purchasing needs, by relentlessly innovating across a broad spectrum of functions including expanding our selection, offering everyday low prices, improving the world-class delivery, and providing exceptional convenience.
We are disrupting the status quo by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to global organizations (and everything in between).
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA Austin, TX, USA Dallas, TX, USA New York, NY, USA Seattle, WA, USA Tempe, AZ, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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