Concierge | Stadium Place
5.
0 Seattle, WA Seattle, WA Full-time Full-time $20 - $25 an hour $20 - $25 an hour 5 days ago 5 days ago 5 days ago Pillar Properties has an exciting opportunity available for a Concierge to join our team at Stadium Place, our beautiful building located next door to Lumen Field! As a Pillar Properties Concierge, you are the friendly face who welcomes residents home and greets visitors to the community.
The Concierge attends to the needs of residents to build community and enhance their daily experience.
For you, it's building a remarkable relationship with someone and showing them your passion for interacting with all types of people.
Compensation:
The base salary range for this position is between $20 - $25 per hour (or per year if it's a salaried position) and will vary based on skills, education, and experience.
This position is also eligible for a discretionary annual bonus.
Please keep in mind that hiring at the maximum of the range would not be typical in order to allow for future salary and career growth.
New team members generally start between $20-$21/an hour - depending on experience.
Who We Are:
Pillar Properties is a privately-owned family property developer, owner, and operator with a proud history of success.
Our approach is unwaveringly human, treating every relationship like family.
Pillar Properties is a remarkable place to build your career.
We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020, 2021, 2022, 2023).
What You'll Do:
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations Cultivate and retain cohesive relationships with residents, prospects, and vendors Display professional telephone etiquette and message delivery Accurately log resident packages, ensure timely delivery and perform package inventory audits as required Monitor the lobby at all times as well as surveillance cameras as necessary to ensure resident safety and security Assist in the scheduling and completion of all amenities' requests including guest suite reservations, amenity space reservations, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
Walk the premises' exterior and interior entry areas to ensure the highest standards are being met What You Bring:
1 year of experience in customer service-related field preferred Knowledge of Microsoft Office Suite required Ability to provide exceptional customer service and make concise decisions under pressure Experience with YARDI or property management software preferred.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for an exceptional experience to residents and visitors Strong communication and analytical skills with the ability to self-assess for accuracy and identify alternative scenarios Be organized, proactive, productive, and self-motivated, showing a positive attitude Ability to handle ambiguous situations, highly motivated self-starter that is comfortable working alone Ability to work weekends or maintain a flexible schedule High School Diploma or GED is required What We Offer:
Fun, family-oriented work environment in a stable, growing company Diverse, equitable, and inclusive culture that creates a true sense of belonging Industry-leading base pay plus monthly and annual performance bonuses, as well as tenure bonuses Vacation and Personal Time starting at 15-days per year with a bonus 5 extra days of personal time, plus paid company holidays Comprehensive medical, dental and vision, flexible spending accounts, as well as life insurance benefits Generous company matched 401(k) 30-40% housing discount at any Pillar Properties community Wellness Plan that includes $600 annual reimbursement and Fitbit (or equivalent) device reimbursement Cell phone reimbursements Paid Designations and company-sponsored training Opportunities for advancement and a focus on promoting from within We are a cutting-edge company with high standards for quality.
We believe that the next innovative move by Pillar can come from anywhere in the company.
All voices contribute to our internal mantra of being Quietly Awesome and that drives us to Build Something Remarkable in all aspects of our business.
If you are seeking deeper connections within the industry and are passionate about helping us operate the best apartment homes in the Puget Sound area, we want to talk to you! Drug testing and background checks are an employment requirement.
Pillar Properties is an Equal Opportunity Employer.
#PillarStadiumPlace.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Seattle, WA Seattle, WA Full-time Full-time $20 - $25 an hour $20 - $25 an hour 5 days ago 5 days ago 5 days ago Pillar Properties has an exciting opportunity available for a Concierge to join our team at Stadium Place, our beautiful building located next door to Lumen Field! As a Pillar Properties Concierge, you are the friendly face who welcomes residents home and greets visitors to the community.
The Concierge attends to the needs of residents to build community and enhance their daily experience.
For you, it's building a remarkable relationship with someone and showing them your passion for interacting with all types of people.
Compensation:
The base salary range for this position is between $20 - $25 per hour (or per year if it's a salaried position) and will vary based on skills, education, and experience.
This position is also eligible for a discretionary annual bonus.
Please keep in mind that hiring at the maximum of the range would not be typical in order to allow for future salary and career growth.
New team members generally start between $20-$21/an hour - depending on experience.
Who We Are:
Pillar Properties is a privately-owned family property developer, owner, and operator with a proud history of success.
Our approach is unwaveringly human, treating every relationship like family.
Pillar Properties is a remarkable place to build your career.
We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020, 2021, 2022, 2023).
What You'll Do:
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations Cultivate and retain cohesive relationships with residents, prospects, and vendors Display professional telephone etiquette and message delivery Accurately log resident packages, ensure timely delivery and perform package inventory audits as required Monitor the lobby at all times as well as surveillance cameras as necessary to ensure resident safety and security Assist in the scheduling and completion of all amenities' requests including guest suite reservations, amenity space reservations, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
Walk the premises' exterior and interior entry areas to ensure the highest standards are being met What You Bring:
1 year of experience in customer service-related field preferred Knowledge of Microsoft Office Suite required Ability to provide exceptional customer service and make concise decisions under pressure Experience with YARDI or property management software preferred.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for an exceptional experience to residents and visitors Strong communication and analytical skills with the ability to self-assess for accuracy and identify alternative scenarios Be organized, proactive, productive, and self-motivated, showing a positive attitude Ability to handle ambiguous situations, highly motivated self-starter that is comfortable working alone Ability to work weekends or maintain a flexible schedule High School Diploma or GED is required What We Offer:
Fun, family-oriented work environment in a stable, growing company Diverse, equitable, and inclusive culture that creates a true sense of belonging Industry-leading base pay plus monthly and annual performance bonuses, as well as tenure bonuses Vacation and Personal Time starting at 15-days per year with a bonus 5 extra days of personal time, plus paid company holidays Comprehensive medical, dental and vision, flexible spending accounts, as well as life insurance benefits Generous company matched 401(k) 30-40% housing discount at any Pillar Properties community Wellness Plan that includes $600 annual reimbursement and Fitbit (or equivalent) device reimbursement Cell phone reimbursements Paid Designations and company-sponsored training Opportunities for advancement and a focus on promoting from within We are a cutting-edge company with high standards for quality.
We believe that the next innovative move by Pillar can come from anywhere in the company.
All voices contribute to our internal mantra of being Quietly Awesome and that drives us to Build Something Remarkable in all aspects of our business.
If you are seeking deeper connections within the industry and are passionate about helping us operate the best apartment homes in the Puget Sound area, we want to talk to you! Drug testing and background checks are an employment requirement.
Pillar Properties is an Equal Opportunity Employer.
#PillarStadiumPlace.
Estimated Salary: $20 to $28 per hour based on qualifications.
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