Logistics Experience Strategy, TikTok US Commerce
3.
5 Seattle, WA Seattle, WA $96,800 - $217,600 a year $96,800 - $217,600 a year Responsibilities TikTok is the leading destination for short-form mobile video.
Our mission is to inspire creativity and bring joy.
TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us Creation is the core of TikTok's purpose.
Our platform is built to help imaginations thrive.
This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never.
Courage? Always.
At TikTok, we create together and grow together.
That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
We are looking for passionate and talented people to join our logistics team, the team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.
Responsibilities:
1.
Performance experience indicator strategy, combined with existing experience indicators at the company level, output indicator strategy that can measure logistics experience, analyze and mine experience problems, complete correlation analysis with logistics fulfillment indicators, and output logistics optimization priority.
2.
Continuously optimize the construction and definition of logistics fulfillment indicators, ensure that experience problems have indicators to measure the severity of the problem, and track the optimization progress.
3.
Responsible for optimizing key projects related to consumer experience, benchmark with competitors, outputting optimization plans, and work with XFN team to drive optimization.
Qualifications Excellent in consumer experience management, excellent data analysis skills, and strong data sensitivity and business understanding abilities Bachelor's degree or higher, preferably with engineering, science, logistics transportation, operation management background 8
years of working experience in e-commerce logistics, experience in E-commerce platform is a plus Excellent communication skills with the ability to secure alignment Self-motivated and results driven, analytical and data driven TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.
If you need assistance or a reasonable accommodation, please reach out to us at email protected Job Information The base salary range for this position in the selected city is $96800 - $217600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.
We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.
As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are:
10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra.
A 401K company match, gym and cellphone service reimbursements.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Seattle, WA Seattle, WA $96,800 - $217,600 a year $96,800 - $217,600 a year Responsibilities TikTok is the leading destination for short-form mobile video.
Our mission is to inspire creativity and bring joy.
TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us Creation is the core of TikTok's purpose.
Our platform is built to help imaginations thrive.
This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never.
Courage? Always.
At TikTok, we create together and grow together.
That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
We are looking for passionate and talented people to join our logistics team, the team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.
Responsibilities:
1.
Performance experience indicator strategy, combined with existing experience indicators at the company level, output indicator strategy that can measure logistics experience, analyze and mine experience problems, complete correlation analysis with logistics fulfillment indicators, and output logistics optimization priority.
2.
Continuously optimize the construction and definition of logistics fulfillment indicators, ensure that experience problems have indicators to measure the severity of the problem, and track the optimization progress.
3.
Responsible for optimizing key projects related to consumer experience, benchmark with competitors, outputting optimization plans, and work with XFN team to drive optimization.
Qualifications Excellent in consumer experience management, excellent data analysis skills, and strong data sensitivity and business understanding abilities Bachelor's degree or higher, preferably with engineering, science, logistics transportation, operation management background 8
years of working experience in e-commerce logistics, experience in E-commerce platform is a plus Excellent communication skills with the ability to secure alignment Self-motivated and results driven, analytical and data driven TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.
If you need assistance or a reasonable accommodation, please reach out to us at email protected Job Information The base salary range for this position in the selected city is $96800 - $217600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life.
We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.
As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are:
10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra.
A 401K company match, gym and cellphone service reimbursements.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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