Dynamics CRM Business Analyst
Country:
United StatesCities:
SeattleArea of expertise:
Customer Relationship Management (CRM)Job Description
Job Description:
MULTIPLE POSITIONS :
Avanade Inc.
seeks Dynamics CRM Business Analysts in Seattle, WA to identify and understand clients' customer relationship management needs by staying current on CRM technologies (particularly Microsoft Dynamics CRM and Power Platform) and working with Avanade solution developers to recommend appropriate CRM technologies and functions that meet specific client needs.
Duties include:
working with Avanade delivery teams and client stakeholders to translate business requirements into CRM solutions; coordinating with client leadership, end users and IT staff to identify, design and configure CRM solutions; gathering system requirements and owning requirements management; assisting with transfer of functional requirements to development and test teams; implementing patches and upgrades in collaboration with business and IT stakeholders; and assisting end-users with CRM functionality.
Periodic travel to client sites (domestic and international) is expected.
Must live w/in reasonable commuting distance of Seattle, WA.
Offered Salary:
$132,600 to $157,200.
00.
Benefits information available here:
https:
//www.
avanade.
com/en/career/benefits />Basic
Qualifications:
The position requires at least a bachelor's degree, or its foreign equivalent, in Computer Science, Information Technology, Business Administration, or a closely related field, plus at least four (4) years of experience as a Dynamics CRM Business Analyst, or in a similar role performing business systems analysis.
A qualified applicant's experience must include:
2 years of experience configuring CRM systems and business solutions implementations; 1 year of experience performing business process reengineering around Microsoft Dynamics CRM Sales and Customer Service functionality; 2 years of experience conducting CRM requirements, design, and training; 1 year of Power Platform experience; 2 years of client facing consulting experience; 2 years of experience with Azure DevOps or related technologies such as Jira; 3 years of experience using formal delivery methodologies including Agile, Scrum, Waterfall, or comparable project-driven approach; and 2 years of experience with formal business requirements gathering and defining functional design.
Candidates who are interested in this position should select Apply below.
Recommended Skills Agile Methodology Business Administration Business Process Improvement Business Requirements Business Systems Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
United StatesCities:
SeattleArea of expertise:
Customer Relationship Management (CRM)Job Description
Job Description:
MULTIPLE POSITIONS :
Avanade Inc.
seeks Dynamics CRM Business Analysts in Seattle, WA to identify and understand clients' customer relationship management needs by staying current on CRM technologies (particularly Microsoft Dynamics CRM and Power Platform) and working with Avanade solution developers to recommend appropriate CRM technologies and functions that meet specific client needs.
Duties include:
working with Avanade delivery teams and client stakeholders to translate business requirements into CRM solutions; coordinating with client leadership, end users and IT staff to identify, design and configure CRM solutions; gathering system requirements and owning requirements management; assisting with transfer of functional requirements to development and test teams; implementing patches and upgrades in collaboration with business and IT stakeholders; and assisting end-users with CRM functionality.
Periodic travel to client sites (domestic and international) is expected.
Must live w/in reasonable commuting distance of Seattle, WA.
Offered Salary:
$132,600 to $157,200.
00.
Benefits information available here:
https:
//www.
avanade.
com/en/career/benefits />Basic
Qualifications:
The position requires at least a bachelor's degree, or its foreign equivalent, in Computer Science, Information Technology, Business Administration, or a closely related field, plus at least four (4) years of experience as a Dynamics CRM Business Analyst, or in a similar role performing business systems analysis.
A qualified applicant's experience must include:
2 years of experience configuring CRM systems and business solutions implementations; 1 year of experience performing business process reengineering around Microsoft Dynamics CRM Sales and Customer Service functionality; 2 years of experience conducting CRM requirements, design, and training; 1 year of Power Platform experience; 2 years of client facing consulting experience; 2 years of experience with Azure DevOps or related technologies such as Jira; 3 years of experience using formal delivery methodologies including Agile, Scrum, Waterfall, or comparable project-driven approach; and 2 years of experience with formal business requirements gathering and defining functional design.
Candidates who are interested in this position should select Apply below.
Recommended Skills Agile Methodology Business Administration Business Process Improvement Business Requirements Business Systems Consulting Estimated Salary: $20 to $28 per hour based on qualifications.
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