Marketing Specialist
An American tech real-estate marketplace company is looking to hire a Marketing Specialist.
Apply today! Contract:
Aug - Feb 2024 Pay rate:
38-43/hr About the role The Frontline Marketing Specialist will be at the forefront of developing the best content, communications, tools and resources for our frontline team of Loan Officers to ensure the best customer outcomes.
This role will have a unique opportunity to impact and influence how our frontline teams show up and deliver a better experience for all customers through effective content and communications.
Responsibilities Create:
Responsible for driving the end:
end creation of our best-in-class enablement content and collateral.
Will support the frontline marketing enablement Sr.
Manager in delivering the right message, right time strategy for our frontline teams.
Owns the content development process and execution.
Maintain:
Maintain our enablement hub of resources, content and collateral to allow more right message, right time interactions between the frontline teams and our customers.
Ensure hub is up to date, latest Marketing messaging frameworks or claims are being leveraged, and promotions have a start and end date.
Train:
Partner with the Training team to prepare all training materials for live frontline team sessions, to be leveraged in everything from new hire onboarding to ongoing education.
Engage:
Invest in frontline research, empathy 'ride along' or shadows to collect critical feedback and insights to inform and optimize your work.
Analyze:
Drive the analysis of usage and adoption of the tools, process, and assets we create for our frontline teams.
Understand misses, wins, gaps, and provide actionable solutions to ultimately drive better customer outcomes.
Requirements 2
years of experience in Marketing or Sales strategy and operations, operations, or consulting Experience creating content from scratch, analyzing performance and actioning on next steps Excellent problem-solving and analytical skills Excellent project management skills A proven collaborator and great communicator Energized from moving fast, thinking big, and solving for ambiguity #CB Rate/Salary:
Recommended Skills Analytical Claim Processing Communication Consulting Problem Solving Project Management Estimated Salary: $20 to $28 per hour based on qualifications.
Apply today! Contract:
Aug - Feb 2024 Pay rate:
38-43/hr About the role The Frontline Marketing Specialist will be at the forefront of developing the best content, communications, tools and resources for our frontline team of Loan Officers to ensure the best customer outcomes.
This role will have a unique opportunity to impact and influence how our frontline teams show up and deliver a better experience for all customers through effective content and communications.
Responsibilities Create:
Responsible for driving the end:
end creation of our best-in-class enablement content and collateral.
Will support the frontline marketing enablement Sr.
Manager in delivering the right message, right time strategy for our frontline teams.
Owns the content development process and execution.
Maintain:
Maintain our enablement hub of resources, content and collateral to allow more right message, right time interactions between the frontline teams and our customers.
Ensure hub is up to date, latest Marketing messaging frameworks or claims are being leveraged, and promotions have a start and end date.
Train:
Partner with the Training team to prepare all training materials for live frontline team sessions, to be leveraged in everything from new hire onboarding to ongoing education.
Engage:
Invest in frontline research, empathy 'ride along' or shadows to collect critical feedback and insights to inform and optimize your work.
Analyze:
Drive the analysis of usage and adoption of the tools, process, and assets we create for our frontline teams.
Understand misses, wins, gaps, and provide actionable solutions to ultimately drive better customer outcomes.
Requirements 2
years of experience in Marketing or Sales strategy and operations, operations, or consulting Experience creating content from scratch, analyzing performance and actioning on next steps Excellent problem-solving and analytical skills Excellent project management skills A proven collaborator and great communicator Energized from moving fast, thinking big, and solving for ambiguity #CB Rate/Salary:
Recommended Skills Analytical Claim Processing Communication Consulting Problem Solving Project Management Estimated Salary: $20 to $28 per hour based on qualifications.
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