HOSPITAL LIASON
Seattle, WA Seattle, WA Full-time Full-time $25 - $35 an hour $25 - $35 an hour 14 hours ago 14 hours ago 14 hours ago Performance Home Medical is a rapidly growing company and is one of the largest providers of Respiratory and Sleep Therapy equipment in the Pacific Northwest.
Although we're growing fast, the goal is to keep a close-knit feel for its employees and patients.
We believe a strong team and support system creates a better work environment.
Performance Home Medical is looking for a Clinical Liaison and Clinical Support Specialist who is responsible, reliable and detail oriented to add to our growing team.
Strong people skills, attention to detail and the ability to multi-task in a fast-paced environment are required for this position.
Experience working with clinical set-ups of PAP Therapy devices as well as Oxygen Theraply equipment, or Nebulizers a plus.
Essential job functions may include:
Routinely assists the Sales, Account Receivable Team and Customer Service Team obtain patient chart notes and documentation needed to meet insurance plans coverage criteria Maintains a high level of knowledge on all respiratory and other equipment provided by PHM, equipment troubleshooting, equipment options, insurance coverage guidelines, contract provisions, and PHM process.
Acts as a resource for customers, referral sources and the local community providing updated & standard information as requested and through periodic in-service education.
Effectively follows up & communicates with customers and referral sources as needed and requested to assure quality service and resolution of any concerns identified or perceived.
Deliver and set-up PAP Therapy equipment as needed Follows all insurance guidelines, company policies and procedures, and regulatory requirements to assure good customer service, maintenance of accreditation status, regulatory compliance and assure clear communication of financial and process expectations with customers.
Willing to be flexible in the daily routine to ensure all referrals and patients receive their equipment in a timely manner.
Ability to work effectively with little supervision.
Good verbal and written communication skills Ability to understand & follow organizational policy & procedure.
Ability to learn and communicate features and benefits of a variety of products and services.
Competence and confidence to present a professional image in meeting with medical professionals.
Ability to routinely meet deadlines/established timelines Detail oriented and able to work under pressure.
Possess good people skills and able to follow up.
Must be organized and detailed.
Must be able to assist resolving customer service issues Valid Driver's Licence If medical professional, current state license.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Although we're growing fast, the goal is to keep a close-knit feel for its employees and patients.
We believe a strong team and support system creates a better work environment.
Performance Home Medical is looking for a Clinical Liaison and Clinical Support Specialist who is responsible, reliable and detail oriented to add to our growing team.
Strong people skills, attention to detail and the ability to multi-task in a fast-paced environment are required for this position.
Experience working with clinical set-ups of PAP Therapy devices as well as Oxygen Theraply equipment, or Nebulizers a plus.
Essential job functions may include:
Routinely assists the Sales, Account Receivable Team and Customer Service Team obtain patient chart notes and documentation needed to meet insurance plans coverage criteria Maintains a high level of knowledge on all respiratory and other equipment provided by PHM, equipment troubleshooting, equipment options, insurance coverage guidelines, contract provisions, and PHM process.
Acts as a resource for customers, referral sources and the local community providing updated & standard information as requested and through periodic in-service education.
Effectively follows up & communicates with customers and referral sources as needed and requested to assure quality service and resolution of any concerns identified or perceived.
Deliver and set-up PAP Therapy equipment as needed Follows all insurance guidelines, company policies and procedures, and regulatory requirements to assure good customer service, maintenance of accreditation status, regulatory compliance and assure clear communication of financial and process expectations with customers.
Willing to be flexible in the daily routine to ensure all referrals and patients receive their equipment in a timely manner.
Ability to work effectively with little supervision.
Good verbal and written communication skills Ability to understand & follow organizational policy & procedure.
Ability to learn and communicate features and benefits of a variety of products and services.
Competence and confidence to present a professional image in meeting with medical professionals.
Ability to routinely meet deadlines/established timelines Detail oriented and able to work under pressure.
Possess good people skills and able to follow up.
Must be organized and detailed.
Must be able to assist resolving customer service issues Valid Driver's Licence If medical professional, current state license.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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