Senior Manager - Program Management - Consulting
Wipro Background Wipro is a global industry leader, with a revenue of $10
billion that employs 220,000
people in over 57 countries and continues to expand its global footprint. Wipro provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to Global 2500 clients.The OrganizationWipro iDEAS Domain & Consulting delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence. We lead and support the other teams within Wipro delivering high value transformational and architectural services. Our mission is to help organizations around the world harness the power of a merging technology to transform their companies and local communities into engines of growth and opportunity.Wipro ConsultingWipro Consulting is comprised of 11,000 people. Wipro Consulting helps business leaders respond to their customers evolving needs by driving digital first transformation:
from operations to technologies to people. Leading global analyst firms point to Wipro as a leader in digital transformation strategy and consulting. Global Fortune 500 companies work with Wipro because its team delivers integrated strategy, digital and domain expertise, while applying analytics and insights to help them unlock hidden value. With a strong heritage of innovation and entrepreneurship in technology services, Wipro Consulting helps companies leverage the potential from digital technologies like AI, automation, and Cloud. And because Wipro understands that its clients business needs come first, its large global team of consultants work flexibly to deliver results, be it advisory or end-to-end execution.Values The Spirit of Wipro are its four core values:
1) Be passionate about clients success; 2) Treat each person with respect; 3) Be global and responsible; 4) Unyielding integrity in everything Wipro does.Role PurposeThe purpose of this role is to provide solutions and bridge thegap between technology and business know-how to deliver any clientsolutionDoBridging the gap between project and support teams throughtechno-functional expertise For a new business implementation project, drive the end to endprocess from business requirement management to integration &configuration and production deployment Check the feasibility of the new change requirements and provideoptimal solution to the client with clear timelines Provide techno-functional solution support for all the newbusiness implementations while building the entire system from thescratchSupport the solutioning team from architectural design, coding,testing and implementationUnderstand the functional design as well as technical design andarchitecture to be implemented on the ERP systemCustomize, extend, modify, localize or integrate to the existingproduct by virtue of coding, testing & productionImplement the business processes, requirements and theunderlying ERP technology to translate them into ERP solutionsWrite code as per the developmental standards to decide upon theimplementation methodologyProvide product support and maintenance to the clients for aspecific ERP solution and resolve the day to day queries/ technicalproblems which may ariseCreate and deploy automation tools/ solutions to ensure processoptimization and increase in efficiencySink between technical and functional requirements of theproject and provide solutioning/ advise to the client or internal teamsaccordinglySupport on-site manager with the necessary details wrt anychange and off-site supportSkill upgradation and competency buildingClear wipro exams and internal certifications from time to timeto upgrade the skillsAttend trainings, seminars to sharpen the knowledge infunctional/ technical domainWrite papers, articles, case studies and publish them on theintranetStakeholder InteractionStakeholder TypeStakeholder IdentificationPurpose of InteractionInternalLead ConsultantReporting & updatesOnsite Project Manager/ Project TeamsTo provide off-site support and inputs as per client requirementsExternalClientsFor solutioning and provide supportDisplayLists the competencies required to perform this role effectively:
Functional Competencies/ SkillSystems Thinking Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - CompetentLeveraging Technology In-depth knowledge of and mastery overtechnology domain that commands expert authority respectMasterFunctional/Technical Knowledge - Specific to the functional and ERPsystem in depth knowledge of the function processes and system and ERPfunctionality-MasterCompetency LevelsFoundationKnowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.CompetentConsistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.ExpertApplies the competency in all situations and is serves as a guideto others as well.MasterCoaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.Behavioral CompetenciesFormulation & PrioritizationInnovationManaging ComplexityClient centricityExecution ExcellencePassion for ResultsDeliverNo.Performance ParameterMeasure1.Contribution to customer projectsQuality, SLA, ETA, no. of tickets resolved, problem solved, # ofchange requests implemented, zero customer escalation, CSAT2.AutomationProcess optimization, reduction in process/ steps, reduction in no.of tickets raised3.Skill upgradation# of trainings & certifications completed, # of papers, articleswritten in a quarterJobdescription:
Are you an experienced Program Manager lookingfor a new challenge and an opportunityto further advance their skills and career?Seeking a highly motivated individual with a genuine interest in business technologies and a passion to manage and deliver transformational programs while working with a team of highly skilled consultants to deliver exceptional solutions to our innovative and industry-leading clients. As a Program Manager be responsible for organizing programs and activities for our clients. You will be tasked with developing programs to support the clients strategic direction, as well as creating and managing long term goals. You will also be in charge of developing operating plans, status reporting, scoping staffing needs, and budgets for programs as well as writing program proposals.Duties and
Responsibilities:
Conceptualize scope and define programs including:
roadmaps, project plans, milestones, and activities in accordance with the mission and goals of the client.Developing new programs to support the strategic direction of the organization.Work within multiple programme structures, scaling approaches and ways of working, in line with unique client and engagement contexts.Creating and managing long-term goals.Communicate to senior decision makers & stakeholders in a clear & compelling way.Developing an operating plan and budget for the program.Developing an evaluation method to assess program strengths and identify areas for improvement.Ensure governance is in place and followed.Writing program funding proposals to guarantee uninterrupted delivery of services.Managing a team with a diverse array of talents and responsibilities.Ensuring goals are met in areas including customer satisfaction, quality, and team member performance.Implementing and managing changes and interventions to ensure project goals are achieved.Meeting with diverse cross functional stakeholders (both internal and external) to communicate and facilitate transparency regarding project issues and decisions.Producing accurate and timely reporting of program status throughout its life cycle.Analysing program risks.Requirements and
Qualifications:
8
years experience in product/service/project/program management or software development5
year consulting experience3
years of experience managing cross-functional and/or cross-team projects.Bachelor's Degree in Computer Science, Engineering, Business Management, Business Administration or relatedOutstanding, multi-year performance history as a Program or Product Manager.Proven ability to align a team behind a customer-focused vision and deliver against plan.Ability to simplify and clearly communicate complex situations and solutions to a range of stakeholders who may be non-technical.Excellent oral and written communication skills.Hard-working, self-critical, and a great collaborator.Thrive in a fast-paced work environment and you want to make the biggest impact possible for the company.Previous program leadership experience in digital transformation programs.Experience with aligning to, encouraging & using Product mind-set and Management approaches.Knowledge of the (SDLC) both Agile and traditional project management principles and practices and the ability to work effectively in a blended environment, where necessary to fit client contexts.Passionate, pragmatic explorer of the art of the possible in all situations.Strong executive presence. Outstanding communication, presentation and leadership skills. Solid people management skills able to clearly set objectives and develop the careers of your team.Strong organizational and time management skills. Sharp analytical and problem-solving skills.Creative thinker with a vision and the ability to provide strong thought leadership.Strong attention to detail.
Salary Range:
$100K -- $150K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
billion that employs 220,000
people in over 57 countries and continues to expand its global footprint. Wipro provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to Global 2500 clients.The OrganizationWipro iDEAS Domain & Consulting delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client centric passion for innovation and delivery excellence. We lead and support the other teams within Wipro delivering high value transformational and architectural services. Our mission is to help organizations around the world harness the power of a merging technology to transform their companies and local communities into engines of growth and opportunity.Wipro ConsultingWipro Consulting is comprised of 11,000 people. Wipro Consulting helps business leaders respond to their customers evolving needs by driving digital first transformation:
from operations to technologies to people. Leading global analyst firms point to Wipro as a leader in digital transformation strategy and consulting. Global Fortune 500 companies work with Wipro because its team delivers integrated strategy, digital and domain expertise, while applying analytics and insights to help them unlock hidden value. With a strong heritage of innovation and entrepreneurship in technology services, Wipro Consulting helps companies leverage the potential from digital technologies like AI, automation, and Cloud. And because Wipro understands that its clients business needs come first, its large global team of consultants work flexibly to deliver results, be it advisory or end-to-end execution.Values The Spirit of Wipro are its four core values:
1) Be passionate about clients success; 2) Treat each person with respect; 3) Be global and responsible; 4) Unyielding integrity in everything Wipro does.Role PurposeThe purpose of this role is to provide solutions and bridge thegap between technology and business know-how to deliver any clientsolutionDoBridging the gap between project and support teams throughtechno-functional expertise For a new business implementation project, drive the end to endprocess from business requirement management to integration &configuration and production deployment Check the feasibility of the new change requirements and provideoptimal solution to the client with clear timelines Provide techno-functional solution support for all the newbusiness implementations while building the entire system from thescratchSupport the solutioning team from architectural design, coding,testing and implementationUnderstand the functional design as well as technical design andarchitecture to be implemented on the ERP systemCustomize, extend, modify, localize or integrate to the existingproduct by virtue of coding, testing & productionImplement the business processes, requirements and theunderlying ERP technology to translate them into ERP solutionsWrite code as per the developmental standards to decide upon theimplementation methodologyProvide product support and maintenance to the clients for aspecific ERP solution and resolve the day to day queries/ technicalproblems which may ariseCreate and deploy automation tools/ solutions to ensure processoptimization and increase in efficiencySink between technical and functional requirements of theproject and provide solutioning/ advise to the client or internal teamsaccordinglySupport on-site manager with the necessary details wrt anychange and off-site supportSkill upgradation and competency buildingClear wipro exams and internal certifications from time to timeto upgrade the skillsAttend trainings, seminars to sharpen the knowledge infunctional/ technical domainWrite papers, articles, case studies and publish them on theintranetStakeholder InteractionStakeholder TypeStakeholder IdentificationPurpose of InteractionInternalLead ConsultantReporting & updatesOnsite Project Manager/ Project TeamsTo provide off-site support and inputs as per client requirementsExternalClientsFor solutioning and provide supportDisplayLists the competencies required to perform this role effectively:
Functional Competencies/ SkillSystems Thinking Understanding of the Wipro system(interrelatedness, interdependencies and boundaries) and perform problemsolving in a complex environment - CompetentLeveraging Technology In-depth knowledge of and mastery overtechnology domain that commands expert authority respectMasterFunctional/Technical Knowledge - Specific to the functional and ERPsystem in depth knowledge of the function processes and system and ERPfunctionality-MasterCompetency LevelsFoundationKnowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.CompetentConsistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.ExpertApplies the competency in all situations and is serves as a guideto others as well.MasterCoaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.Behavioral CompetenciesFormulation & PrioritizationInnovationManaging ComplexityClient centricityExecution ExcellencePassion for ResultsDeliverNo.Performance ParameterMeasure1.Contribution to customer projectsQuality, SLA, ETA, no. of tickets resolved, problem solved, # ofchange requests implemented, zero customer escalation, CSAT2.AutomationProcess optimization, reduction in process/ steps, reduction in no.of tickets raised3.Skill upgradation# of trainings & certifications completed, # of papers, articleswritten in a quarterJobdescription:
Are you an experienced Program Manager lookingfor a new challenge and an opportunityto further advance their skills and career?Seeking a highly motivated individual with a genuine interest in business technologies and a passion to manage and deliver transformational programs while working with a team of highly skilled consultants to deliver exceptional solutions to our innovative and industry-leading clients. As a Program Manager be responsible for organizing programs and activities for our clients. You will be tasked with developing programs to support the clients strategic direction, as well as creating and managing long term goals. You will also be in charge of developing operating plans, status reporting, scoping staffing needs, and budgets for programs as well as writing program proposals.Duties and
Responsibilities:
Conceptualize scope and define programs including:
roadmaps, project plans, milestones, and activities in accordance with the mission and goals of the client.Developing new programs to support the strategic direction of the organization.Work within multiple programme structures, scaling approaches and ways of working, in line with unique client and engagement contexts.Creating and managing long-term goals.Communicate to senior decision makers & stakeholders in a clear & compelling way.Developing an operating plan and budget for the program.Developing an evaluation method to assess program strengths and identify areas for improvement.Ensure governance is in place and followed.Writing program funding proposals to guarantee uninterrupted delivery of services.Managing a team with a diverse array of talents and responsibilities.Ensuring goals are met in areas including customer satisfaction, quality, and team member performance.Implementing and managing changes and interventions to ensure project goals are achieved.Meeting with diverse cross functional stakeholders (both internal and external) to communicate and facilitate transparency regarding project issues and decisions.Producing accurate and timely reporting of program status throughout its life cycle.Analysing program risks.Requirements and
Qualifications:
8
years experience in product/service/project/program management or software development5
year consulting experience3
years of experience managing cross-functional and/or cross-team projects.Bachelor's Degree in Computer Science, Engineering, Business Management, Business Administration or relatedOutstanding, multi-year performance history as a Program or Product Manager.Proven ability to align a team behind a customer-focused vision and deliver against plan.Ability to simplify and clearly communicate complex situations and solutions to a range of stakeholders who may be non-technical.Excellent oral and written communication skills.Hard-working, self-critical, and a great collaborator.Thrive in a fast-paced work environment and you want to make the biggest impact possible for the company.Previous program leadership experience in digital transformation programs.Experience with aligning to, encouraging & using Product mind-set and Management approaches.Knowledge of the (SDLC) both Agile and traditional project management principles and practices and the ability to work effectively in a blended environment, where necessary to fit client contexts.Passionate, pragmatic explorer of the art of the possible in all situations.Strong executive presence. Outstanding communication, presentation and leadership skills. Solid people management skills able to clearly set objectives and develop the careers of your team.Strong organizational and time management skills. Sharp analytical and problem-solving skills.Creative thinker with a vision and the ability to provide strong thought leadership.Strong attention to detail.
Salary Range:
$100K -- $150K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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