Senior Product Manager - Internal Search (Remote) at Splunk in Seattle, WA
Ready to shake things up? Splunk continues to be on a tear while enjoying tremendous growth year over year. With growth comes scaling opportunities and the need to take the friction out of our processes, platforms, and systems to drive scale, efficiency, and effectiveness. As a Senior Product Manager for Internal Search, within the IT Engineering group, you will be responsible for defining the vision and roadmap for Enterprise search platform utilized by both internal Splunkers and external Splunk Customers. You will deeply understand and triangulate across customer needs, product analytics, and external industry innovation to offer best-in-class search experience to our end users. You will deliver capabilities that allow Splunk employees to be able to find internal information easily and in a self service manner. You will work with domain specialists and engineers to improve and deliver a personalized and relevant search experience on multiple, global, applications. What you'll do:
Yeah, I want to and can do that. Define the problem statement, product vision, and strategy for the Internal search product. Enable seamless access to information that allows employees to self serve (e.g., Knowledge articles, Incident ticket status, Chat capabilities) Deliver on the enterprise search platform product roadmap and strive to continuously improve result relevance and ranking Develop product roadmap that inform our engineering teams of the problems that need to be solved. Partner closely with our engineering teams on the execution of product strategy and roadmaps Work with business stakeholders to identify and implement opportunities where the Search platform can enable business and customer outcomes Actively network with key industry contacts to understand standard methodologies and emerging practices and how they can be used within the company Work closely with design and business teams to deliver compelling search experiences that are personalized, contextual, relevant, and intent based. Define and standardize Key Performance Indicators that will help aid in the decision-making process and showcase results Drive A/B testing to experiment with various search strategies and identify launch candidates that improve product metrics and outcomes Extensive experience working with engineering teams as a Product Owner to develop products using an Agile delivery methodology, specifically Scrum or Kanban Product backlog prioritization responsibility to ensure the highest business value is being delivered. Independently author technical feature requirements in the form of user stories and acceptance criteria for varying business scenarios Ensure that our product evolution thoughtfully addresses product adoption/migration experience Build strong relationships internally and externally; present roadmaps, sophisticated ideas and features to broad teams in an effective manner Requirements:
I've already done that or have that! 7
years of experience as a product manager 3
years experience product managing search technologies (LucidWorks / Elasticsearch / SOLR), Chat technologies Entrepreneurial spirit and ability to deal with ambiguity in a fast paced environment Ability to manage a portfolio of bigger and smaller bets while balancing short-term goals and long-term vision Comfortable applying a combination of qualitative and quantitative methods to define success and problem solving without perfect metrics Knowledge of computer science fundamentals (e.g., data structures, algorithms, design patterns) and basic knowledge of search results algorithms for promotion, faceted searches, boosting query, and filter queries. Willingness to be on a constant learning journey and continuously go above and beyond the comfort zone. Good balance of IQ & EQ to be able to solve both technical and social challenges Excellent written and verbal communication skills; timely communication with clear expectations. An active listener and clear communicator; can lead by influence. Preferred knowledge and
Experience:
These are a huge plus. Hold a current Certified Scrum Product Owner (CSPO) certification preferred Experience operating with a geographically dispersed workforce Education:
Got it! BS or MS in Computer Science/Information Systems or equivalent experience required
Salary Range:
$100K -- $150K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Yeah, I want to and can do that. Define the problem statement, product vision, and strategy for the Internal search product. Enable seamless access to information that allows employees to self serve (e.g., Knowledge articles, Incident ticket status, Chat capabilities) Deliver on the enterprise search platform product roadmap and strive to continuously improve result relevance and ranking Develop product roadmap that inform our engineering teams of the problems that need to be solved. Partner closely with our engineering teams on the execution of product strategy and roadmaps Work with business stakeholders to identify and implement opportunities where the Search platform can enable business and customer outcomes Actively network with key industry contacts to understand standard methodologies and emerging practices and how they can be used within the company Work closely with design and business teams to deliver compelling search experiences that are personalized, contextual, relevant, and intent based. Define and standardize Key Performance Indicators that will help aid in the decision-making process and showcase results Drive A/B testing to experiment with various search strategies and identify launch candidates that improve product metrics and outcomes Extensive experience working with engineering teams as a Product Owner to develop products using an Agile delivery methodology, specifically Scrum or Kanban Product backlog prioritization responsibility to ensure the highest business value is being delivered. Independently author technical feature requirements in the form of user stories and acceptance criteria for varying business scenarios Ensure that our product evolution thoughtfully addresses product adoption/migration experience Build strong relationships internally and externally; present roadmaps, sophisticated ideas and features to broad teams in an effective manner Requirements:
I've already done that or have that! 7
years of experience as a product manager 3
years experience product managing search technologies (LucidWorks / Elasticsearch / SOLR), Chat technologies Entrepreneurial spirit and ability to deal with ambiguity in a fast paced environment Ability to manage a portfolio of bigger and smaller bets while balancing short-term goals and long-term vision Comfortable applying a combination of qualitative and quantitative methods to define success and problem solving without perfect metrics Knowledge of computer science fundamentals (e.g., data structures, algorithms, design patterns) and basic knowledge of search results algorithms for promotion, faceted searches, boosting query, and filter queries. Willingness to be on a constant learning journey and continuously go above and beyond the comfort zone. Good balance of IQ & EQ to be able to solve both technical and social challenges Excellent written and verbal communication skills; timely communication with clear expectations. An active listener and clear communicator; can lead by influence. Preferred knowledge and
Experience:
These are a huge plus. Hold a current Certified Scrum Product Owner (CSPO) certification preferred Experience operating with a geographically dispersed workforce Education:
Got it! BS or MS in Computer Science/Information Systems or equivalent experience required
Salary Range:
$100K -- $150K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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