Systems Reliability Engineer III at F5 Networks in Seattle, WA
Job Description Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs-creating application services that help the world's leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support. But our success isn't driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it's producing outstanding results-not only for our customers, but also for our employees. We understand that your life is about more than just work, so we're committed to a culture that supports your whole life. Come work at a place where innovation and teamwork come together to build and support the most exciting missions in the world! When you start this role, you will have the once in a lifetime opportunity to help develop our Salesforce support practices in our newly established office. You get the adventure and independence of working at a start-up without any of the financial risks because you are supported by a growing Fortune 1000 technology company. Position Summary The systems reliability engineer will be responsible to incorporate aspects of software engineering and applies them to infrastructure and operations problems. The main goals of an SRE III are to create scalable and highly reliable systems. You will spend up to 50% of their time doing operations related work such as supporting issues, on-call, writing documentation, and system management. Since the system that an SRE oversees is expected to be highly automatic and self-healing, the SRE should spend the other 50% of their time on development tasks such as new features, scaling, and automation. Primary Responsibilities Bring the SRE mentality for Availability, Reliability, Scalability, Disaster Recovery, Problem/Incident Management, and Performance of production services. Provide leadership direction on initiatives and projects for team holding self and team accountable for deliverables. Provide mentorship and training for fellow peers, helping each other thrive. Manage JAMF Casper Suite and infrastructure, including deployment, administration, and integration with AD and AzureAD. Manage SCCM and Intune, including deployment, administration, and integration with AD and AzureAD Provide advance support on all client related systems and serve as an escalation point for Global EUS Evaluate, select, and integrate 3rd party products in the support of new or existing services. Provide technical leadership on large/complex systems and platform projects. Help manage relationships and expectations of customers Build tooling to support the automation, management, and reliability of applicable systems. Build and/or support release pipelines for applicable systems. Works as part of a team to continuously evaluate, solve, and improve existing systems. Manage the system lifecycle from design and implementation, to turn-down and decommissioning. Write documentation for peers and partners supporting applicable systems. Work with business partners to define SLOs and SLIs and build robust monitoring solutions supporting agreed upon metrics. Lead communications efforts regarding both system issues/activities as well as blameless post-mortems with all collaborators. Provide mentorship to junior team members. Be part of the on-call rotations to provide 24/7 support. Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies. Knowledge, Skills and Abilities Advanced understanding of Windows and Apple Clients Admin level knowledge of SCCM, JAMF, Intune, Autopilot Good knowledge of AD, Azure, VDI, VMware Knowledge of client apps for Security and backups. IE Code42, Cylance, Win Defender, Malware Bytes, etc. Develop and maintain automated tasks using scripting Strong ability to effectively multitask and prioritize work, prioritising daily support responsibilities with multiple project/product driven activities. Strong troubleshooting and problem solving skills Strong ability to work with customers and business partners such as Customer Service and Product Management to turn business requirements into technical implementation. Scripting and automation experience Solid ability to work independently or as part of a team to deliver features on agreed upon timelines. Qualifications Bachelor's Degree in computer science or related field and 5
years of experience or equivalent combination of education and experience Minimum 4 years in an enterprise-level system engineering or reliability engineering role Strong base knowledge of operating systems, networking basics, and security best-practices. Working knowledge of Agile delivery and Devops principles Working knowledge of at least one Public Cloud provider (Azure, AWS, GCP, etc.) and/or applicable SaaS platform (Salesforce, etc.) Proficiency in one or more programing or programing/scripting language (PowerShell, Python, Bash, and/or Java preferred) Strong understanding of DevOps tools likes Jenkins or Azure DevOps Familiarity with IT governance methodologies (ITIL, COBIT, MOF, etc.) Working knowledge of security standard methodologies Technical certifications a plus
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & Engineering, DevOps & Site ReliabilityEstimated Salary: $20 to $28 per hour based on qualifications.
years of experience or equivalent combination of education and experience Minimum 4 years in an enterprise-level system engineering or reliability engineering role Strong base knowledge of operating systems, networking basics, and security best-practices. Working knowledge of Agile delivery and Devops principles Working knowledge of at least one Public Cloud provider (Azure, AWS, GCP, etc.) and/or applicable SaaS platform (Salesforce, etc.) Proficiency in one or more programing or programing/scripting language (PowerShell, Python, Bash, and/or Java preferred) Strong understanding of DevOps tools likes Jenkins or Azure DevOps Familiarity with IT governance methodologies (ITIL, COBIT, MOF, etc.) Working knowledge of security standard methodologies Technical certifications a plus
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & Engineering, DevOps & Site ReliabilityEstimated Salary: $20 to $28 per hour based on qualifications.
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