Senior Documentation Manager, Analytics and Big Data
Job summaryThe AWS Documentation team is hiring a Senior Documentation Manager to help lead our efforts to create and enhance the documentation for our analytics and big data services.
This includes services that process and analyze data for machine learning, simulation, data mining, web indexing, log file analysis, data warehousing, and more.
Your team will consist of writers and programmer/writers, who all have a strong technical background, and often have decades of experience in a technical field.
They design, write, code, and maintain documentation and UI Text.
Key job responsibilitiesYou will help the writers on your team grow, develop in their skills, maintain their work/life balance, and load-balance the service content work.
You can, if you choose, get involved in virtual teams, contribute to content strategy, or lead change to improve our content or processes.
You work with the AWS Documentation and Engineering teams on shared goals and efforts.
You also interact with program managers, product managers, technical program managers, software development engineers.
Some of these will be in the service teams you're working with, but many of them will be in other teams across AWS.
To be successful, you should have a good level of emotional intelligence and be comfortable with personal and group communication, public speaking, and persuasive college-level writing.
About the teamThe AWS Documentation team writes and provides support for a diverse audience consisting of developers, DevOps professionals, IT professionals, technical program managers, and scientists.
We have both the technical background and the writing background that enable our team to deliver high-quality technical content.
On behalf of our customers, we do much more than just write the docs.
We innovate, we research, we learn, and we experiment.
We collaborate with product managers to understand our customers' needs.
We partner with software developers to learn the inner workings of AWS services so that we can influence design and the customer experience.
We know that what we do makes a difference in the successful adoption and implementation of AWS services.
Our team puts a high value on work-life balance.
Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online.
Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life--both in and outside of work.
We have a formal mentor program.
In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
We embrace our differences.
We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE), and AmazeCon (gender diversity) conferences.
We have events and resources for Work for Disability Inclusion (Work4DI) and also Neurodiversity.
Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
AWS has the most services and more features within those services, than any other cloud provider-from infrastructure technologies like compute, storage, and databases-to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things.
Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind.
The AWS Platform team sustains over 750 million transactions per second.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
This includes services that process and analyze data for machine learning, simulation, data mining, web indexing, log file analysis, data warehousing, and more.
Your team will consist of writers and programmer/writers, who all have a strong technical background, and often have decades of experience in a technical field.
They design, write, code, and maintain documentation and UI Text.
Key job responsibilitiesYou will help the writers on your team grow, develop in their skills, maintain their work/life balance, and load-balance the service content work.
You can, if you choose, get involved in virtual teams, contribute to content strategy, or lead change to improve our content or processes.
You work with the AWS Documentation and Engineering teams on shared goals and efforts.
You also interact with program managers, product managers, technical program managers, software development engineers.
Some of these will be in the service teams you're working with, but many of them will be in other teams across AWS.
To be successful, you should have a good level of emotional intelligence and be comfortable with personal and group communication, public speaking, and persuasive college-level writing.
About the teamThe AWS Documentation team writes and provides support for a diverse audience consisting of developers, DevOps professionals, IT professionals, technical program managers, and scientists.
We have both the technical background and the writing background that enable our team to deliver high-quality technical content.
On behalf of our customers, we do much more than just write the docs.
We innovate, we research, we learn, and we experiment.
We collaborate with product managers to understand our customers' needs.
We partner with software developers to learn the inner workings of AWS services so that we can influence design and the customer experience.
We know that what we do makes a difference in the successful adoption and implementation of AWS services.
Our team puts a high value on work-life balance.
Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online.
Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life--both in and outside of work.
We have a formal mentor program.
In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
We embrace our differences.
We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE), and AmazeCon (gender diversity) conferences.
We have events and resources for Work for Disability Inclusion (Work4DI) and also Neurodiversity.
Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
AWS has the most services and more features within those services, than any other cloud provider-from infrastructure technologies like compute, storage, and databases-to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things.
Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind.
The AWS Platform team sustains over 750 million transactions per second.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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