Director of Product Management at Doxo in Seattle, WA
Join one of the world's fastest-growing fintech startups! We're looking for smart, motivated team members who want to change the way people pay their bills, helping them to improve their financial success. Who We Are Each year U.S. households spend over $4.4 trillion - about one-third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device. As consumers shifted more bill payments online and to mobile over the past year, doxo has experienced rapid growth. To date, we have helped over six million users deliver payments to more than 100,000 local and national businesses, making doxo the largest bill pay network in the nation. In 2021, doxo was named by both BuiltIn and Comparably as a best place to work in Seattle, and was also recognized as one of Inc. Magazine's 5000 fastest-growing private companies. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer. Why we are Different doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career. The Role:
Director, Product Management Consumer Applications Job
Summary:
The Director of Product Management - Consumer Applications is responsible for building a compelling and engaging online experience to help doxo users take the anxiety out of the monthly bill pay ritual. Our consumer application already has the advantage of a steadily growing audience, which we aim to engage at deeper levels than basic bill payment. You know how to focus your team to develop compelling features that drive consumer engagement. You'll be an operator who is capable of coordinating multiple work streams simultaneously, as your team's work will span areas including search engine optimization, feature engagement, notifications & email, mobile apps, subscription lifecycle management, and helping users recognize a better way of managing their bill-pay experience. This role reports to doxo's VP of Product Management, who's responsible for all products across doxo. You'll have direct reporting responsibility for a small but rapidly growing team, and be instrumental in building that team out in the coming year. You'll partner with a Director of Engineering (who reports to the CTO) to identify the right high-impact and scalable software to build. You'll have frequent interactions with the CEO, including around strategy and roadmap planning. At doxo, the consumer applications are key components of our overall business model, helping millions of consumers across the US pay their bills online. The consumer applications evolve in parallel but in tight coordination with the other product areas at doxo that drive evolution in payments, our directory of providers, and our provider B2B services. This role has responsibility for the evolution of user services as well as application layer features and user experience to enable a better online bill pay experience.
Responsibilities:
Help set and prioritize business strategy for the Consumer Applications in conjunction with business and executive management Translate business strategy into product strategy and roadmap for the Consumer Platform Ensure creation of product requirements for prioritized features and corresponding justification/rationale Ensure translation product requirements into functional and technical requirements in partnership with design and engineering teams organized in journey, epic, and story level detail Create and maintain accurate product documentation for as built features and services powering the consumer applications in conjunction with the engineering team Be the authoritative expert on the KPIs most closely related to the performance of the consumer applications Develop quantitative business cases to justify and prioritize proposed product features Evaluate 3rd party partnership and licensing opportunities related to product roadmap objectives Be an advocate of the consumer and a partner with customer care to help them effectively serve the consumer needs with the product Partner with product marketing on evolution of the product offering and release plans to help drive awareness and adoption Be an expert with respect to the competition in doxo's market space, and tangential to our space Act as a leader within the company and ensure awareness of strategy, goals, and KPIs Requirements:
Minimum of 10 years' experience as a Product Manager with demonstrated success defining and launching successful products in the B2C software space Experience leading teams responsible for product definition, development, and execution Experience with modern agile software development practices and collaboration software (Confluence, Jira, etc) Experience in the B2C digital subscriptions space preferred Excellent written and verbal communication skills Bachelor's degree in related field Technical acumen, with experience in financial technology preferred Excellent teamwork skills Proven ability to influence cross-functional teams without formal authority Examples and at least one sample of an effective document delivered in the past. Our Company Perks and Benefits 100% employer-paid medical, dental, and vision coverage for full-time employees Generous equity grants 401k match to help you save for your future 15 days PTO to start, plus paid holidays Charitable donation match Student loans support Pet insurance Plus plenty of corporate discounts.
Salary Range:
$250K -- $500K+
Minimum Qualification
Technical Product Management, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Director, Product Management Consumer Applications Job
Summary:
The Director of Product Management - Consumer Applications is responsible for building a compelling and engaging online experience to help doxo users take the anxiety out of the monthly bill pay ritual. Our consumer application already has the advantage of a steadily growing audience, which we aim to engage at deeper levels than basic bill payment. You know how to focus your team to develop compelling features that drive consumer engagement. You'll be an operator who is capable of coordinating multiple work streams simultaneously, as your team's work will span areas including search engine optimization, feature engagement, notifications & email, mobile apps, subscription lifecycle management, and helping users recognize a better way of managing their bill-pay experience. This role reports to doxo's VP of Product Management, who's responsible for all products across doxo. You'll have direct reporting responsibility for a small but rapidly growing team, and be instrumental in building that team out in the coming year. You'll partner with a Director of Engineering (who reports to the CTO) to identify the right high-impact and scalable software to build. You'll have frequent interactions with the CEO, including around strategy and roadmap planning. At doxo, the consumer applications are key components of our overall business model, helping millions of consumers across the US pay their bills online. The consumer applications evolve in parallel but in tight coordination with the other product areas at doxo that drive evolution in payments, our directory of providers, and our provider B2B services. This role has responsibility for the evolution of user services as well as application layer features and user experience to enable a better online bill pay experience.
Responsibilities:
Help set and prioritize business strategy for the Consumer Applications in conjunction with business and executive management Translate business strategy into product strategy and roadmap for the Consumer Platform Ensure creation of product requirements for prioritized features and corresponding justification/rationale Ensure translation product requirements into functional and technical requirements in partnership with design and engineering teams organized in journey, epic, and story level detail Create and maintain accurate product documentation for as built features and services powering the consumer applications in conjunction with the engineering team Be the authoritative expert on the KPIs most closely related to the performance of the consumer applications Develop quantitative business cases to justify and prioritize proposed product features Evaluate 3rd party partnership and licensing opportunities related to product roadmap objectives Be an advocate of the consumer and a partner with customer care to help them effectively serve the consumer needs with the product Partner with product marketing on evolution of the product offering and release plans to help drive awareness and adoption Be an expert with respect to the competition in doxo's market space, and tangential to our space Act as a leader within the company and ensure awareness of strategy, goals, and KPIs Requirements:
Minimum of 10 years' experience as a Product Manager with demonstrated success defining and launching successful products in the B2C software space Experience leading teams responsible for product definition, development, and execution Experience with modern agile software development practices and collaboration software (Confluence, Jira, etc) Experience in the B2C digital subscriptions space preferred Excellent written and verbal communication skills Bachelor's degree in related field Technical acumen, with experience in financial technology preferred Excellent teamwork skills Proven ability to influence cross-functional teams without formal authority Examples and at least one sample of an effective document delivered in the past. Our Company Perks and Benefits 100% employer-paid medical, dental, and vision coverage for full-time employees Generous equity grants 401k match to help you save for your future 15 days PTO to start, plus paid holidays Charitable donation match Student loans support Pet insurance Plus plenty of corporate discounts.
Salary Range:
$250K -- $500K+
Minimum Qualification
Technical Product Management, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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