Tier 2 Video Technician
eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
Our client has a brand new opportunity for a Tier 2 Video Technician to join their team onsite in Seattle, WA.
Duties and
Responsibilities:
- Drive video conference rooms and Surface Hub systems uptime utilizing daily checks
- Respond quickly to incidents and assist in person
- Perform video conferencing hardware and systems repair and build
- Open, manage, and close / escalate incidents in ServiceNow
- Monitor incident and preventative maintenance queue
- Drive systems uptime
- Continuously improve, train, and shadow
Skills and
Qualifications:
- Minimum 2
years of IT experience - Experience with Windows, Mac, iOS environment, and proficient in Microsoft Office Applications
- Must be reliable and punctual
- Must be a team player
- Must be able to follow directions and be dependable
- Great verbal and written communication skills
- Must be mechanically inclined
- Must be able to lift up to 60lbs and travel the building on foot
- Will be working with basic set of tools
$28.50 - $30.00 per hour
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to:
Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .Estimated Salary: $20 to $28 per hour based on qualifications.
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