UX Researcher, Alexa Routines
Alexa is the ground-breaking, cloud-based intelligent assistant that powers Echo and other devices designed around your voice.
We are looking for a UX Researcher to support Alexa Routines --a team building Alexa experiences that help automate tasks for customers.
The User Researcher in this role will generate insights into customer needs that inform design and product decisions.
They will also evaluate the usability of features and will help influence teams across Alexa through their research.
Your research will be agile, keeping pace with the rapid innovation in the team, but also making sure that we're keeping an eye on the big picture in understanding our customer groups.
You should have broad skills in user research and design research methods, and a thorough understanding of qualitative and quantitative research concepts.
There will be overlapping projects, so you should be good at multitasking, juggling competing priorities, and organizing yourself.
Most of all, you're excited by translating uncertainty and ambiguity into actionable recommendations.
A day in the life Create a deep understanding and empathy for our target customers through primary field research, behavioral analysis, and/or secondary research.
Identify the best method or mix of methods based on research questions, timeline and resourcing.
Work closely with product and design teams to communicate the insights that shape customer experiences and solve problems with data and evidence.
Drive impact, as measured by changes to the product design and development roadmap.
Act as a representative within a larger Alexa user researcher community.
Collect and synthesize useful research from across the organization, bringing insights back to your team.
Continually learn, grow and improve the craft of UX researchWe are open to hiring candidates to work out of one of the following locations:
San Francisco, CA, USA San Jose, CA, USA Seattle, WA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a UX Researcher to support Alexa Routines --a team building Alexa experiences that help automate tasks for customers.
The User Researcher in this role will generate insights into customer needs that inform design and product decisions.
They will also evaluate the usability of features and will help influence teams across Alexa through their research.
Your research will be agile, keeping pace with the rapid innovation in the team, but also making sure that we're keeping an eye on the big picture in understanding our customer groups.
You should have broad skills in user research and design research methods, and a thorough understanding of qualitative and quantitative research concepts.
There will be overlapping projects, so you should be good at multitasking, juggling competing priorities, and organizing yourself.
Most of all, you're excited by translating uncertainty and ambiguity into actionable recommendations.
A day in the life Create a deep understanding and empathy for our target customers through primary field research, behavioral analysis, and/or secondary research.
Identify the best method or mix of methods based on research questions, timeline and resourcing.
Work closely with product and design teams to communicate the insights that shape customer experiences and solve problems with data and evidence.
Drive impact, as measured by changes to the product design and development roadmap.
Act as a representative within a larger Alexa user researcher community.
Collect and synthesize useful research from across the organization, bringing insights back to your team.
Continually learn, grow and improve the craft of UX researchWe are open to hiring candidates to work out of one of the following locations:
San Francisco, CA, USA San Jose, CA, USA Seattle, WA, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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